These Terms & Conditions govern the sale of Tally Prime licenses by Tara Solution. By purchasing a Tally Prime license from us, the customer agrees to the following:

1. Product Description

• Tally Prime is a licensed accounting and business management software provided by Tally Solutions Pvt. Ltd.
• The license offered is either a Single User (Silver) or Multi-User (Gold) perpetual license, based on the customer’s purchase.

2. Pricing & Payment

• All prices are as per the latest price list from Tally Solutions Pvt. Ltd.
• Prices are exclusive of GST unless otherwise mentioned.
• Full payment is required in advance before license activation.
• Accepted payment modes: NEFT/RTGS, UPI, cheque (subject to realization), and cash.

3. Delivery & Activation

• Upon successful payment, the Tally Prime license key will be registered and activated within 24 working hours.
• License will be delivered through registered email and/or via remote installation support, if required.
• The license will be linked to the customer’s GST number and email ID as provided.

4. Inclusions

The following are included with the new license purchase:

• Official Tally Prime software license (perpetual)
• One-year Tally Software Services (TSS) free (includes updates & remote access)
• Assistance with activation and basic setup
• Invoice with GST (if required)
• Basic training (15–30 mins) on request (remote only)

5. Exclusions

The following are not included in the license cost:

• Any onsite visit or training
• Tally customization or Add-On modules
• Data import/migration from older systems
• Third-party integrations or cloud setup
• Synchronization setup or GST return filing assistance

These services can be availed separately under AMC or as Paid Support.

6. Warranty & Support

• Tally Prime licenses are perpetual and come with one year of free support via Tally solution private limited support desk.
• Technical support will be provided by Tara Solution during working hours for any activation/license-related issues.
• Any functional or usage support will fall under AMC or paid support.

7. License Transfer & Reinstallation

• License can be moved to a different system in case of hardware upgrade/change.
• Assistance for such transfers will be provided remotely during business hours.
• Customers are required to maintain proper backups before reinstallation.

8. Customer Responsibility

• Customer must ensure system compatibility before purchase.
• Valid and accurate email ID, GST number, and contact details must be provided.
• It is the customer’s responsibility to safeguard license credentials.

9. No Refund Policy

• Once the license is activated and issued, no refund or cancellation will be possible under any circumstances.
• Please verify product requirements before placing the order.

10. Legal Jurisdiction

• All transactions are subject to the jurisdiction of courts.
• Tara Solution is an authorized partner/reseller of Tally Products and adheres to the policies of Tally Solutions Pvt. Ltd.