Subscription Plans: Customers must select a subscription plan that aligns with their business requirements. Plans are available based on the number of users, virtual computers, backup storage, and memory.
Renewal Process: Subscriptions should be renewed before the expiry date to maintain uninterrupted access to TallyPrime on AWS. Renewal can be facilitated through us, using your registered email ID.
Failure to Renew: If the subscription is not renewed within the validity period, access to the Self-Service Portal will be restricted, leading to deprovisioning of the Virtual Machine and termination of access to TallyPrime on AWS.
Payment Terms
Advance Payment: Full payment for the selected subscription plan is required in advance.
Payment Channels: Payments should be made through official channels as directed by Tally Solutions toTara Solution.
Data Backup and Security
Automatic Backups: The system provides automatic and encrypted backups of your data. However, it is recommended to download backup files periodically to ensure data availability.
Data Privacy: Tally Solutions guarantees complete privacy and protection of business data.
Usage and Access
Virtual Office Management: Customers are responsible for managing their Virtual Office usage to stay within the limits of their subscription plan.
Shutdown Schedule: To control usage and avoid additional charges, customers can set a scheduled shutdown time for their Virtual Office. The default shutdown time is set to 9:00 PM, but it can be modified as per business requirements.
Auto-Shutdown: The Virtual Office will automatically shut down if left unattended or idle for a specified period to conserve resources.
Support Services
Scope of Support: The subscription includes access to the Self Service Portal for managing backups and other services. Additional support services may be arranged separately if required in paid base.
Customization and Add-Ons
Third-Party Customizations: Tara Solution and Tally Solutions is not responsible for the compatibility of third-party customizations or add-ons with TallyPrime on AWS. Customers should contact the respective third-party provider for support.
TARA Solution Customizations: Customizations provided by TARA Solution will be supported as per the terms mentioned in the customization agreement.
Jurisdiction
Legal Venue: All disputes arising from this agreement will be exclusively subject to the jurisdiction of courts in Howrah, India.
Taxation
Tax Compliance: Applicable taxes will be levied as per prevailing laws. Customers are responsible for complying with local tax regulations.
Amendments
Changes to Terms: Tara Solution reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes through official communication.
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